Frequently Asked Questions
Are you taking new patients, and how far are you booking out?
We’re happy to establish care with new patients. We’re typically scheduled about 3–5 weeks out. Feel free to call us at 541-237-0030 or book online.
Which insurance do you take?
We’re in network with most major insurance companies, but we are not in network with AllCare or OHP. You can review our insurance information or call our Grants Pass office to confirm your plan.
How much is an eye exam?
A routine eye exam for self-pay patients is $159.
Contact lens exams range between $235 and $299, depending on your contact lens needs.
Vision plans usually cover one eye exam each year and typically have a copay. Most insurance companies do not contribute toward retina imaging, a 200-degree view of the back of the eyes. That cost is $39 out of pocket, in addition to any copay.
What is Optos retina imaging, and why is it part of your standard of care?
Retina imaging, known as Optomap or Optos imaging, allows for a fast, non-invasive 200-degree view of the retina in both color and auto-fluorescent photos. These photos become part of your permanent record, allow for a more thorough exam, and enable our doctors to make important comparisons of your eyes year to year.
It’s similar to a primary care physician performing annual bloodwork or a dentist taking x-rays. Many diseases are detected inside the eye before patients notice any change or loss of vision, and Optos images greatly aid in that early detection.
Do your doctors perform surgery?
Our doctors are optometrists. They perform vision exams and detect eye diseases such as macular degeneration, glaucoma, and diabetic retinopathy. Our doctors also have a special interest in treating dry eye, myopia control, and low vision evaluations.
If a surgical intervention such as cataract surgery is needed, our doctors will aid in the referral process.
What are low vision evaluations?
Low vision evaluations are intended for patients who have vision loss from diseases like macular degeneration or glaucoma and can no longer get improvement in their vision with glasses alone. Dr. Barrett Napier works with each patient to understand their visual needs and helps them select and use devices to perform specific tasks.
What are ocular surface or dry eye evaluations?
This is an appointment that is billable to your medical insurance. It’s dedicated time with Dr. April Napier to more thoroughly address dry eye or ocular surface issues.
Dr. April will review what treatments you have tried in the past and evaluate your history for contributing factors to dry eye disease. She will also perform specialized testing of the front of your eyes that assesses how long your tears last on the eye, the amount and quality of your tears, and images the meibomian glands, which produce an important part of the tear film.
She will review all of the information collected and work with you to create a treatment plan tailored to the cause of your condition, including which at-home treatments can be helpful and more advanced options such as medications and in-office treatments. Dr. April has many different tools in her dry eye toolbox to get your eyes healthy and feeling better.
Can I use my FSA or HSA for dry eye care?
Absolutely. You can pay directly with your health savings card, or request an itemized receipt for easy reimbursement. This applies to our dry eye treatments, including in-office options like OptiLight IPL.
Can I get a quote for glasses over the phone?
To provide you with the most accurate quote, we take a variety of factors into account, such as frame cost, insurance benefits, and lens design. We also consider how your prescription will fit in the frame and how your lifestyle will impact your eyewear choices.
You’re more than welcome to stop in without an appointment to browse our frame selection or consult with one of our opticians about cost.
Can I book an appointment to order glasses?
No appointment is needed to order glasses as long as you have a valid prescription. Stop by anytime we are open.
Have an outside prescription? Please bring in a paper or digital copy.